Christi Krizman · Promises Behavioural Healthcare
Don't underestimate the power of an engaged frontline. We've seen it in action, and it's spectacular. It creates loyalty. Stronger relationships. Long-term retention. Better service. After all, no one gets closer to your customers than the frontline. They are your greatest untapped asset. And the time to empower them is now.
If you wanted to reach everyone you work with an urgent message – right now – you couldn't. Frontline staff feel unappreciated and pushed to their limits. Staff turnover is high, and team morale is low. Administrative tasks pile up, crushing and overly time-consuming. Communication is scattered, and important updates keep getting lost. You're worried about the future; whether you'll be able to handle much more.
Your team are performing better than ever before. If you messaged any one of them, you'd get a reply in seconds. Company culture is thriving and people are happily working towards a common goal. And you? Life's easier now that you have all the tools you need to do your job well, in one easy place. You feel calm and prepared for whatever life throws at you. CEO, manager, key worker – you've got this.
Read more lovely things our users say here.
Nigel Featham · GNW Bus
Matt Kitchin · Stagecoach
Guy Mark Hayward · Goodman Mason
The Rapid · Michigan
Increase in employee engagement
Reduction in employee turnover
Saved in turnover costs
Average percentage of employees active every day
Outdated desktop intranet
Manually post out individual payslips
Important information getting lost in chaos of email
No channel to reach frontline employees
No way of knowing whether staff have read important updates
Manual filing and data entry
App fatigue between Microsoft 365/Slack/Yammer
Cloud-based intuitive software
Automatic distribution of payslips
Only use email for customer information
Secure chat that reaches everyone
Acknowledge feature to ensure updates are recieved
All files stored on one central Hub
No need to ever leave the app; it's all in one easy place
Everyone wants to do the job they've been hired for to the best of their abilities. We make that happen by giving frontline access to previously restricted tools and processes. Empower staff to make autonomous decisions that help increase the quality of their output.
Near-miss reports, leave requests, or shift swaps, for example. They no longer have to go through a hierarchy of decision-makers to get small things done. This fosters a deep sense of ownership and confidence. Plus, it maximises efficiency throughout the business as a whole, frontline or otherwise. We can't tell you what your internal processes look like today. But with Blink, they will quickly become a well-oiled machine that runs on auto-pilot.
Find out more about Micro-Apps.
Kylie, Director or Communications · State Transit
Well, almost. Most frontline communication technology is stuck in the 80s: noticeboards and posters. There's no two-way flow of conversation between managers and key workers; it's a monologue, rather than a dialogue. This needs to change. With Blink, you equip the frontline with a voice. In other words, you can reach out to the frontline any time - and they can do the same to you. Simple, right? And yet so effective. When frontline communication is easy, business is easier. Issues no longer get bottlenecked at source. No one's left in the dark. Plus, everyone gets to know each other a little better. And that's always a good thing.
Read about Secure Chat.
Sandy, Marketing Communications Manager · Horizon Energy Group
People do their best work when they feel cared for and secure. Show you're investing in the protection of staff at every level. This includes looking after their personal information. It also means keeping them up-to-date with key files like policy updates. Is business closed today? Are you adding temperature checks? With Blink, this crucial information is in their pocket.
Read about the Hub.
Rob, Managing Director · Stagecoach
What's your headcount? Who's joining? How are they performing? How are engagement levels? We connect disparate processes, sources, people, and data to give you a birds-eye view of your organization. Think of it like a digital health check of your frontline workforce. With Blink, you'll quickly develop a deep understanding of your key workers with data-driven insights. This increased visibility helps you plan for the future, and adapt quickly to change.
Read about Workforce Analytics.